Description

UGREEN 60387 Item Finder (Apple Certified) Bluetooth Tracker, Smart Tag, Works with Apple Find My (iOS Only), Remote Finder and Waterproof Item Locator for Keys, Bags, Wallet, Luggage, and More-Black (Model CM520)

The UGREEN 60387 Finder Security Smart Tag is a powerful Bluetooth tracker designed to help you keep track of your valuables effortlessly. Apple-certified and fully compatible with the Find My app, this smart tag allows you to locate lost items such as keys, bags, luggage, and earbuds in seconds.

With worldwide tracking and a buzzer alert feature, the UGREEN Smart Tag makes finding misplaced items simple. If the tag is within 33ft/10m, you can trigger a 12-beep sound to locate it quickly. When the tag is beyond Bluetooth range, use the Find My app’s map navigation to see its last known location.

The Lost Mode feature ensures that if your item goes missing, you’ll receive a notification when someone else detects it in the Apple Find My network. Additionally, the Left Behind Reminder sends an alert if you accidentally leave your item behind, preventing loss.

For privacy and security, the Anti-Tracking function notifies you if an unknown tag is traveling with you, helping prevent unauthorized tracking. The UGREEN Smart Tag ensures your data remains private, as all communication is encrypted, and no location history is stored on the device.

Designed for convenience and durability, the compact and lightweight tracker comes with a holder case and keychain, making it easy to attach to keys, bags, luggage, wallets, and more.

Specifications
  • Brand: UGREEN
  • Model: 60387
  • Compatibility: Apple Find My (iOS, iPadOS, macOS)
  • Tracking Range: Up to 33ft/10m for sound alerts; unlimited range via Find My network
  • Dimensions: 1.25 x 1.25 x 0.35 inches
  • Battery Life: Long-lasting battery (replaceable)
  • Security: End-to-end encryption, no location data stored on the device
  • Included Accessories: 1 x Holder Case, 1 x Keychain, 1 x User Manual
  • Ideal For: Keys, wallets, bags, luggage, pets, and more

Frequently Asked Questions (FAQ)
  1. Is the UGREEN 60387 Smart Tag compatible with Android?
    No, it is designed exclusively for Apple devices using the Find My app.

  2. Can I track my lost item worldwide?
    Yes, if the UGREEN Smart Tag is detected by another Apple Find My network user, you’ll receive an updated location.

  3. How does the buzzer alert work?
    When within 33ft/10m, tap “Find” in the Find My app, and the tag will emit 12 beeps to help locate your item.

  4. What is Lost Mode?
    If your tagged item goes missing, you can activate Lost Mode to be notified when someone else detects it in the Find My network.

  5. What does the Left Behind Reminder do?
    If your item disconnects from Bluetooth, your Apple device will send an instant notification, preventing loss.

  6. Can someone else track my UGREEN Smart Tag?
    No, only you can access your tag’s location. All tracking data is encrypted and private.

  7. How does the Anti-Tracking feature work?
    If an unknown tracker is moving with you, your iPhone will detect it and send an alert. If the tracker is still present after a while, it will emit a sound to help you locate it.

  8. Does the UGREEN Smart Tag require a subscription?
    No, it works completely free with Apple’s Find My app.

  9. How long does the battery last?
    The replaceable battery offers long-lasting use, but battery life depends on usage.

  10. Where can I buy the UGREEN 60387 Smart Tag in Pakistan?
    It is available at UGREEN’s Official Distributor UGREENPK.com and other top online retailers in Pakistan.

Additional Information
Color

Warrenty & Claim

Your Peace of Mind Guaranteed

In a world filled with uncertainties, the UGREEN PK offers a glimmer of certainty and assurance. When you choose UGREEN products, you’re not just getting top-notch technology; you’re also investing in a worry-free experience. With our 1-Year Official Warranty and a streamlined warranty claim process, your satisfaction is our priority.

Understanding the Coverage

Our 1-year warranty is designed to provide coverage for manufacturing defects and malfunctions that may occur under normal usage conditions. It’s a testament to our commitment to delivering products of the highest quality.

Exclusions to Keep in Mind

While we stand firmly behind our warranty, it’s important to note that it does not extend to damages resulting from misuse, accidents, or unauthorized modifications. We encourage our customers to use our products as intended, knowing they are built to last.

Step 1: Reach Out to Us

If you encounter any issues with your UGREEN product during the warranty period, your first course of action is to contact our dedicated customer support team. We are just a message or call away, reachable via email at [email protected] or through mobile at +92-333-1777611. We are here to assist you promptly and professionally.

Step 2: Provide the Necessary Information

To expedite the process, please provide the following information when you contact us:

  • Your contact details.
  • Order number or proof of purchase.
  • A detailed description of the issue you are experiencing.
Step 3: Returning the Product

We may request that you return the product to us. Please send it to our return address. We recommend securely packaging the item and using a trusted courier service to ensure a safe transit. The product should be returned in original packaging, including all accessories and manuals, the warranty claim will not be accepted without the original packaging (box).

Step 4: Assessment and Resolution

Once we receive your product, our team will conduct a thorough assessment to understand the issue. We’re committed to resolving it promptly, whether through repair, replacement, or a refund, depending on the nature of the situation.

Your Satisfaction, Our Commitment

At UGREEN PK, we take immense pride in delivering products that enhance your digital experiences. We firmly believe that quality and reliability should be standard, and our warranty is a reflection of this commitment. We’re dedicated to ensuring that your UGREEN product continues to perform to your satisfaction.

Conclusion

In an ever-changing world, the choice of UGREEN products is your assurance of quality and reliability. Our 1-year warranty is your peace of mind, and our commitment is your guarantee. Should any issue arise, we’re here to make it right and keep you connected with confidence.

FAQs

How long is the warranty period for UGREEN products?

Our products come with a 1-year warranty from the date of purchase, providing you with peace of mind.

What does the warranty cover?

The warranty covers manufacturing defects and malfunctions under normal usage conditions.

Can I make a warranty claim without my proof of purchase?

While having your proof of purchase is ideal, please contact our customer support, and they will assist you to the best of their ability.

What should I do if I encounter an issue with my UGREEN product?

Contact our customer support via email or mobile, and they will guide you through the warranty claim process.

Who Will Pay for Courier Charges in a Warranty Claim?

In the case of a warranty claim, all courier charges, including those for returning the product and re-couriering it, are to be borne by the customer. It is the customer’s responsibility to cover these costs associated with the warranty claim process.

How long does it take to process a warranty claim?

We aim to resolve warranty claims promptly; the duration may vary depending on the nature of the issue, but our team is committed to providing efficient service.

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