Description

9-in-1 USB-C Hub
The USB C multiport adapter includes 1 HDMI, 1 VGA, 1 Ethernet port, 3-port USB 3.0, TF SD card reader and 1 type c PD 3.0 charging port.

USB C to HDMI VGA Adapter
HDMI port provides simple plug-and-play connection to a second display or monitor at resolution up to 3840×2160@30Hz. For 4K resolution, please keep extra HDMI cable within 5 meters.VGA port provides MAX 1920×1080@60Hz 1080P video output.

Faster and Stabler Internet Access
Equipped with an RJ45 port, this USB Type C LAN network adapter supports 10/100/1000Mbps network connection, ideal for streaming movies, downloading large files, or playing games.

Compatible Devices
Apple Macbook 12 Inch 2015 2016 2017, 2018 MacBook Air 13″”, Macbook Pro 13 Inch 2016 2017 2018, MBP 15 Inch, iMac 2018, iMac Pro 2017 2018, Mac mini 2018. iPad Pro 2020/2019/2018 with IOS 13.0 and above (Ensure the file format of usb external storage device is EXFAT or FAT32. )
Microsoft Surface Pro X, Surface Go, Surface Book 2, Surface Pro 7, Surface Laptop 3, Microsoft Lumia 950/950 XL.
Google Chromebook Pixel 2015, ASUS ZenBook 3, Transformer 3 Pro T303UA.
HP Spectre notebook, Spectre x360 Laptop, Envy 13t, Elite X2, EliteBook folio G1 Notebook PC.
Huawei MateBook X, MateBook E, Razer Blade Stealth 2018.
DELL XPS 13, XPS 15, XPS12 9250, Precision 5510, Inspiron 15 7000, Latitude 7285 Lenovo Yoga 920, 910, 720, ThinkPad X1, Ideapad Air 12, Miix 630.
USB C Cell Phones
Samsung Galaxy Note 10 9, S10 S9 S9+, S8, S8 Plus, Note8, Oneplus 7 Pro.

Note
1. We do not suggest you use this usb c hub with any other usb c smartphones, since some ports such as ethernet, card reader or usb c pd charging port may not work.
2. HDMI and VGA ports can NOT be used or connected at the same time.
3. USB C female port is only designed for charging, NOT for data transferring

Package Contents
1 x 9-in-1 USB C Hub

Warrenty & Claim

Your Peace of Mind Guaranteed

In a world filled with uncertainties, the UGREEN PK offers a glimmer of certainty and assurance. When you choose UGREEN products, you’re not just getting top-notch technology; you’re also investing in a worry-free experience. With our 1-Year Official Warranty and a streamlined warranty claim process, your satisfaction is our priority.

Understanding the Coverage

Our 1-year warranty is designed to provide coverage for manufacturing defects and malfunctions that may occur under normal usage conditions. It’s a testament to our commitment to delivering products of the highest quality.

Exclusions to Keep in Mind

While we stand firmly behind our warranty, it’s important to note that it does not extend to damages resulting from misuse, accidents, or unauthorized modifications. We encourage our customers to use our products as intended, knowing they are built to last.

Step 1: Reach Out to Us

If you encounter any issues with your UGREEN product during the warranty period, your first course of action is to contact our dedicated customer support team. We are just a message or call away, reachable via email at [email protected] or through mobile at +92-333-1777611. We are here to assist you promptly and professionally.

Step 2: Provide the Necessary Information

To expedite the process, please provide the following information when you contact us:

  • Your contact details.
  • Order number or proof of purchase.
  • A detailed description of the issue you are experiencing.
Step 3: Returning the Product

We may request that you return the product to us. Please send it to our return address: Office # 1388, Street # 6-A, Gulzar Manzil, Main Road, Mehmoodabad No. 4, Karachi. We recommend securely packaging the item and using a trusted courier service to ensure a safe transit. The product should be returned in original packaging, including all accessories and manuals, the warranty claim will not be accepted without the original packaging (box).

Step 4: Assessment and Resolution

Once we receive your product, our team will conduct a thorough assessment to understand the issue. We’re committed to resolving it promptly, whether through repair, replacement, or a refund, depending on the nature of the situation.

Your Satisfaction, Our Commitment

At UGREEN PK, we take immense pride in delivering products that enhance your digital experiences. We firmly believe that quality and reliability should be standard, and our warranty is a reflection of this commitment. We’re dedicated to ensuring that your UGREEN product continues to perform to your satisfaction.

Conclusion

In an ever-changing world, the choice of UGREEN products is your assurance of quality and reliability. Our 1-year warranty is your peace of mind, and our commitment is your guarantee. Should any issue arise, we’re here to make it right and keep you connected with confidence.

FAQs

How long is the warranty period for UGREEN products?

Our products come with a 1-year warranty from the date of purchase, providing you with peace of mind.

What does the warranty cover?

The warranty covers manufacturing defects and malfunctions under normal usage conditions.

Can I make a warranty claim without my proof of purchase?

While having your proof of purchase is ideal, please contact our customer support, and they will assist you to the best of their ability.

What should I do if I encounter an issue with my UGREEN product?

Contact our customer support via email or mobile, and they will guide you through the warranty claim process.

Who Will Pay for Courier Charges in a Warranty Claim?

In the case of a warranty claim, all courier charges, including those for returning the product and re-couriering it, are to be borne by the customer. It is the customer’s responsibility to cover these costs associated with the warranty claim process.

How long does it take to process a warranty claim?

We aim to resolve warranty claims promptly; the duration may vary depending on the nature of the issue, but our team is committed to providing efficient service.

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