Description

UGREEN 20197 USB C 5-in-1 Multiport Hub with 4 USB 3.0 Ports, HDMI 4K@30Hz, High-Speed 5Gbps Data Transfer, Ultra-Slim Aluminum Body, Wide Compatibility for MacBook, iPad Pro, Surface Pro, and More

The UGREEN 20197 USB C 5-in-1 Multiport Hub is a versatile and ultra-slim solution designed to enhance connectivity for your modern devices. Featuring an HDMI output and four USB 3.0 ports, this hub allows you to seamlessly connect multiple peripherals, improving your productivity and entertainment experience. With a transfer speed of up to 5Gbps, you can enjoy rapid file transfers, making it easier to work with large files such as videos, photos, and documents.

The HDMI port supports Ultra-High-Definition resolutions of up to 4K at 30Hz, ensuring stunning visuals without any lag, image tearing, or stuttering. Whether you’re extending your screen for work or mirroring content for a presentation or home entertainment, the UGREEN hub delivers clear and smooth performance. The hub also supports dual-mode audio and video synchronization, enhancing your viewing experience.

Designed with a sleek aluminum body, the UGREEN multiport adapter is not only durable but also lightweight and portable, making it an ideal companion for on-the-go professionals. The wide compatibility ensures that it works seamlessly with devices such as MacBook Pro/Air, iPad Pro, Surface Pro, and many more, covering a broad spectrum of operating systems including Windows, Mac OS, and Chrome OS. This compact hub is a perfect blend of form and function, offering you unmatched convenience in a sleek design.

Warrenty & Claim

Your Peace of Mind Guaranteed

In a world filled with uncertainties, the UGREEN PK offers a glimmer of certainty and assurance. When you choose UGREEN products, you’re not just getting top-notch technology; you’re also investing in a worry-free experience. With our 1-Year Official Warranty and a streamlined warranty claim process, your satisfaction is our priority.

Understanding the Coverage

Our 1-year warranty is designed to provide coverage for manufacturing defects and malfunctions that may occur under normal usage conditions. It’s a testament to our commitment to delivering products of the highest quality.

Exclusions to Keep in Mind

While we stand firmly behind our warranty, it’s important to note that it does not extend to damages resulting from misuse, accidents, or unauthorized modifications. We encourage our customers to use our products as intended, knowing they are built to last.

Step 1: Reach Out to Us

If you encounter any issues with your UGREEN product during the warranty period, your first course of action is to contact our dedicated customer support team. We are just a message or call away, reachable via email at [email protected] or through mobile at +92-333-1777611. We are here to assist you promptly and professionally.

Step 2: Provide the Necessary Information

To expedite the process, please provide the following information when you contact us:

  • Your contact details.
  • Order number or proof of purchase.
  • A detailed description of the issue you are experiencing.
Step 3: Returning the Product

We may request that you return the product to us. Please send it to our return address: Office # 1388, Street # 6-A, Gulzar Manzil, Main Road, Mehmoodabad No. 4, Karachi. We recommend securely packaging the item and using a trusted courier service to ensure a safe transit. The product should be returned in original packaging, including all accessories and manuals, the warranty claim will not be accepted without the original packaging (box).

Step 4: Assessment and Resolution

Once we receive your product, our team will conduct a thorough assessment to understand the issue. We’re committed to resolving it promptly, whether through repair, replacement, or a refund, depending on the nature of the situation.

Your Satisfaction, Our Commitment

At UGREEN PK, we take immense pride in delivering products that enhance your digital experiences. We firmly believe that quality and reliability should be standard, and our warranty is a reflection of this commitment. We’re dedicated to ensuring that your UGREEN product continues to perform to your satisfaction.

Conclusion

In an ever-changing world, the choice of UGREEN products is your assurance of quality and reliability. Our 1-year warranty is your peace of mind, and our commitment is your guarantee. Should any issue arise, we’re here to make it right and keep you connected with confidence.

FAQs

How long is the warranty period for UGREEN products?

Our products come with a 1-year warranty from the date of purchase, providing you with peace of mind.

What does the warranty cover?

The warranty covers manufacturing defects and malfunctions under normal usage conditions.

Can I make a warranty claim without my proof of purchase?

While having your proof of purchase is ideal, please contact our customer support, and they will assist you to the best of their ability.

What should I do if I encounter an issue with my UGREEN product?

Contact our customer support via email or mobile, and they will guide you through the warranty claim process.

Who Will Pay for Courier Charges in a Warranty Claim?

In the case of a warranty claim, all courier charges, including those for returning the product and re-couriering it, are to be borne by the customer. It is the customer’s responsibility to cover these costs associated with the warranty claim process.

How long does it take to process a warranty claim?

We aim to resolve warranty claims promptly; the duration may vary depending on the nature of the issue, but our team is committed to providing efficient service.

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  1. Daniyal M. (verified owner)

  2. Muhammad Ali (verified owner)

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