Your Peace of Mind Guaranteed
In a world filled with uncertainties, the UGREEN PK offers a glimmer of certainty and assurance. When you choose UGREEN products, you’re not just getting top-notch technology; you’re also investing in a worry-free experience. With our 1-Year Official Warranty and a streamlined warranty claim process, your satisfaction is our priority.
Understanding the Coverage
Our 1-year warranty is designed to provide coverage for manufacturing defects and malfunctions that may occur under normal usage conditions. It’s a testament to our commitment to delivering products of the highest quality.
Exclusions to Keep in Mind
While we stand firmly behind our warranty, it’s important to note that it does not extend to damages resulting from misuse, accidents, or unauthorized modifications. We encourage our customers to use our products as intended, knowing they are built to last.
If you encounter any issues with your UGREEN product during the warranty period, your first course of action is to contact our dedicated customer support team. We are just a message or call away, reachable via email at [email protected] or through mobile at +92-333-1777611. We are here to assist you promptly and professionally.
Step 2: Provide the Necessary Information
To expedite the process, please provide the following information when you contact us:
- Your contact details.
- Order number or proof of purchase.
- A detailed description of the issue you are experiencing.
Step 3: Returning the Product
We may request that you return the product to us. Please send it to our return address: Office # 1388, Street # 6-A, Gulzar Manzil, Main Road, Mehmoodabad No. 4, Karachi. We recommend securely packaging the item and using a trusted courier service to ensure a safe transit. The product should be returned in original packaging, including all accessories and manuals, the warranty claim will not be accepted without the original packaging (box).
Step 4: Assessment and Resolution
Once we receive your product, our team will conduct a thorough assessment to understand the issue. We’re committed to resolving it promptly, whether through repair, replacement, or a refund, depending on the nature of the situation.
Your Satisfaction, Our Commitment
At UGREEN PK, we take immense pride in delivering products that enhance your digital experiences. We firmly believe that quality and reliability should be standard, and our warranty is a reflection of this commitment. We’re dedicated to ensuring that your UGREEN product continues to perform to your satisfaction.
Conclusion
In an ever-changing world, the choice of UGREEN products is your assurance of quality and reliability. Our 1-year warranty is your peace of mind, and our commitment is your guarantee. Should any issue arise, we’re here to make it right and keep you connected with confidence.
FAQs
How long is the warranty period for UGREEN products?
Our products come with a 1-year warranty from the date of purchase, providing you with peace of mind.
What does the warranty cover?
The warranty covers manufacturing defects and malfunctions under normal usage conditions.
Can I make a warranty claim without my proof of purchase?
While having your proof of purchase is ideal, please contact our customer support, and they will assist you to the best of their ability.
What should I do if I encounter an issue with my UGREEN product?
Contact our customer support via email or mobile, and they will guide you through the warranty claim process.
Who Will Pay for Courier Charges in a Warranty Claim?
In the case of a warranty claim, all courier charges, including those for returning the product and re-couriering it, are to be borne by the customer. It is the customer’s responsibility to cover these costs associated with the warranty claim process.
How long does it take to process a warranty claim?
We aim to resolve warranty claims promptly; the duration may vary depending on the nature of the issue, but our team is committed to providing efficient service.
Sidra Inam –
High quality fast charging cable 👍👍👍
Noor Ul Hassan Qureshi (verified owner) –
Original product.
Mahrukh Lodhi (verified owner) –
Abdullah Cheema (verified owner) –
Highly recommended.
Babar Wassim (verified owner) –
Muhammad Muneeb (verified owner) –
mohammad umer (verified owner) –
Farhan Raja (verified owner) –
Hamzah Fazal (verified owner) –
Sania Waqas (verified owner) –
Maria Anjum (verified owner) –
Muhammad Burhan (verified owner) –
Muhammad (verified owner) –
Dr Hamza Zahid (verified owner) –
taram f. (verified owner) –
frederico figueiredo (verified owner) –
Sohaib Ali (verified owner) –
Great value for money.
Muzammil Shah (verified owner) –
Nabeel Ahmed (verified owner) –
Abdullah A. (verified owner) –
Salman Memon (verified owner) –
Everything I excepted, high quality. great price. Would highly recommend.
Mohammad Damoun Dahir (verified owner) –
By design its a strong and durable cable with a great quality make. Promising to have a longer usage life.
UGREEN PK (store manager) –
we’re really appreciate your feedback.
Taha Malik (verified owner) –
Shaoor H (verified owner) –
Irma Ghazanfar (verified owner) –
Muhammad Faruqui (verified owner) –
Mohammad Damoun Dahir (verified owner) –
Israr Khan (verified owner) –
Salman Tejani (verified owner) –
Salman Ikram (verified owner) –
Mubariz Minhas (verified owner) –
Numan Haris (verified owner) –
worked well It was delivered in sealed packaging and in perfect condition. This is the second product I have purchased from UGREEN, both of good quality
Fahad Rashdi (verified owner) –
Muhammad Asad (verified owner) –
Abdul Rehman Khan (verified owner) –
Mehreen Mansoor (verified owner) –
Muhammad Azher (verified owner) –
syed jawad shah (verified owner) –
Danish –
Yahya Hamid (verified owner) –
Ahsan Khan –
Good cable
Hasnain Ali –
Anonymous –
UGREEN PK (store manager) –
we’re really appreciate your feedback
Taha Khurram (verified owner) –
Kiran Baluch –
UGREEN PK (store manager) –
thank you so much for taking the time to share your thoughts.
Asadullah M. (verified owner) –
Masib Javid (verified owner) –
Sikander Ali Magsi (verified owner) –
Dilwash Khan (verified owner) –
Abdullah Rizwan (verified owner) –
Fahad (verified owner) –
Mir Hussain Ali Bijarani (verified owner) –
Dilvash Khan (verified owner) –
Sarah Ather (verified owner) –
Shayan Balouch (verified owner) –
Muzaffar T. (verified owner) –
Moazzam (verified owner) –
240W support ka matlab ab laptop bhi jaldi charge ho jata hai, build quality bhi premium hai.
Farhan & Amjad –
Multiple devices charge kiye, iPhone, Samsung, laptop sab smooth, worth its price!
Hassan (verified owner) –
Shahzaib Ansar (verified owner) –