UGREEN 60559 5 IN 2 USB C HUB FOR MACBOOK PRO/AIR  10,850.00
Description

Product Description

MacBook Adapter

Q1: Can all ports be used at one time?

  • Yes, All hub ports can work simultaneously,
  • Allow connecting 2 2.5-in HDD/SSD at one time.
  • If you use all ports at one time, for the stable connection, a PD charging adapter(sold separately) is recommended for power supply.

 

Q2: Do the Thunderbolt 3 port and HDMI port can be used simultaneously for Video output?

  • Yes, they can mirror or extend the screen simultaneously.
  • When they use at the same time, Thunderbolt 3 port can support max 5K@60Hz output, HDMI port can support max 4K@30Hz output.

 

Q3: Does this USB C hub fit if the MacBook Pro has a protective case on?

  • No, it doesn’t.
  • In order to seamlessly connect with MacBook Pro, there is no gap between adapter and MacBook Pro, remove the MacBook protective case before connecting the type C hub adapter.

 

Q4: Does this fit the MacBook Pro 2020?

  • Yes, it does.
  • This MacBook Pro hub is designed for MacBook Pro 2020/2019/2018/2017/2016, MacBook Air 2020/2019/2018 ONLY.

 

Q5: Does this USB C Hub support Apple SuperDrive?

  • No, it doesn’t.

 

MacBook Adapter

MacBook Adapter

MacBook Adapter

Multiple USB 3.0 Ports Expand Your Efficiency

Extra 3 USB 3.0 ports are perfect for connecting keyboard mouse card reader hard drives and more USB devices to maximize efficiency.

Two 2.5″ hard drives can be connected at one time.

4K 3D High Definition Sensory Experience

Enjoy screen mirroring for all your video and gaming needs with USB Type-C to HDMI hub connectivity. Simply link your MacBook Pro to any HDTV, monitor or projector with HDMI input for an immersive experience. Pls do not plug and unplug the HDMI port when the hub is power on.

USB C Gen 2 Thunderbolt Compatible

The USB C port is a Thunderbolt 3 port which supports 100W PD charging, 6K video output.

MacBook Adapter

MacBook Adapter

MacBook Adapter

Aluminum shell

Aluminum housing material can help you quickly dissipate heat during use.

Built-in chip

The intelligent temperature control chip could assure a stable working condition.

UGREEN, More For You

UGREEN, inspired by the customer like you to make products better, meet various needs of customers.

Warrenty & Claim

Your Peace of Mind Guaranteed

In a world filled with uncertainties, the UGREEN PK offers a glimmer of certainty and assurance. When you choose UGREEN products, you’re not just getting top-notch technology; you’re also investing in a worry-free experience. With our 1-Year Official Warranty and a streamlined warranty claim process, your satisfaction is our priority.

Understanding the Coverage

Our 1-year warranty is designed to provide coverage for manufacturing defects and malfunctions that may occur under normal usage conditions. It’s a testament to our commitment to delivering products of the highest quality.

Exclusions to Keep in Mind

While we stand firmly behind our warranty, it’s important to note that it does not extend to damages resulting from misuse, accidents, or unauthorized modifications. We encourage our customers to use our products as intended, knowing they are built to last.

Step 1: Reach Out to Us

If you encounter any issues with your UGREEN product during the warranty period, your first course of action is to contact our dedicated customer support team. We are just a message or call away, reachable via email at [email protected] or through mobile at +92-333-1777611. We are here to assist you promptly and professionally.

Step 2: Provide the Necessary Information

To expedite the process, please provide the following information when you contact us:

  • Your contact details.
  • Order number or proof of purchase.
  • A detailed description of the issue you are experiencing.
Step 3: Returning the Product

In some cases, we may request that you return the product to us. Please send it to our return address: Office # 1388, Gulzar Manzil, Main Road, Mehmoodabad No. 4, Karachi. We recommend securely packaging the item and using a trusted courier service to ensure a safe transit.

Step 4: Assessment and Resolution

Once we receive your product, our team will conduct a thorough assessment to understand the issue. We’re committed to resolving it promptly, whether through repair, replacement, or a refund, depending on the nature of the situation.

Your Satisfaction, Our Commitment

At UGREEN PK, we take immense pride in delivering products that enhance your digital experiences. We firmly believe that quality and reliability should be standard, and our warranty is a reflection of this commitment. We’re dedicated to ensuring that your UGREEN product continues to perform to your satisfaction.

Conclusion

In an ever-changing world, the choice of UGREEN products is your assurance of quality and reliability. Our 1-year warranty is your peace of mind, and our commitment is your guarantee. Should any issue arise, we’re here to make it right and keep you connected with confidence.

FAQs

How long is the warranty period for UGREEN products?

Our products come with a 1-year warranty from the date of purchase, providing you with peace of mind.

What does the warranty cover?

The warranty covers manufacturing defects and malfunctions under normal usage conditions.

Can I make a warranty claim without my proof of purchase?

While having your proof of purchase is ideal, please contact our customer support, and they will assist you to the best of their ability.

What should I do if I encounter an issue with my UGREEN product?

Contact our customer support via email or mobile, and they will guide you through the warranty claim process.

Who Will Pay for Courier Charges in a Warranty Claim?

In the case of a warranty claim, all courier charges, including those for returning the product and re-couriering it, are to be borne by the customer. It is the customer’s responsibility to cover these costs associated with the warranty claim process.

How long does it take to process a warranty claim?

We aim to resolve warranty claims promptly; the duration may vary depending on the nature of the issue, but our team is committed to providing efficient service.

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Customer Reviews (2)

  1. Umair Ali (verified owner)

  2. Murtaza Najib (verified owner)