UGREEN 40363 DP to 4K HDMI Converter with Audio  4,600.00
Description

UGREEN 40363 DP to 4K HDMI Converter with Audio

4K Resolution Ready
This DP to HDMI adapter transmits high-definition audio and video from your computer to an HDTV for video streaming or gaming. Supports crisp video output up to 4Kx2K@30Hz, and flawless audio pass-thru for the uncompressed channel. HDMI 1.4V supported and backwards compatible with HDMI 1.3V.

DisplayPort to HDMI Converter
This portable converter connects a computer, desktop, laptop, or other devices with DP port to a monitor, projector, HDTV, or other devices with HDMI port. For some compatible device, it might take a few seconds for the video to display.

Superior Reliable Connectivity
Built-in advanced IC chip converts DisplayPort signal to HDMI signal; Gold-plated connectors resist corrosion, provide durability and improve the signal transmission; Excellent wire structure with 32AWG copper core ensures stable connectivity between devices.

Note
Not Bi-directional, ONLY converters signal from display port to HDMI, instead of HDMI to Displayport.

Package Contents

1 x DP to 4K HDMI Converter

Specifications:

SKU 40363
Connector A DP Male
Connector B HDMI Female
Resolution 4K@60Hz
Cable Length 25cm
EAN/UPC 6957303843633

Warrenty & Claim

Your Peace of Mind Guaranteed

In a world filled with uncertainties, the UGREEN PK offers a glimmer of certainty and assurance. When you choose UGREEN products, you’re not just getting top-notch technology; you’re also investing in a worry-free experience. With our 1-Year Official Warranty and a streamlined warranty claim process, your satisfaction is our priority.

Understanding the Coverage

Our 1-year warranty is designed to provide coverage for manufacturing defects and malfunctions that may occur under normal usage conditions. It’s a testament to our commitment to delivering products of the highest quality.

Exclusions to Keep in Mind

While we stand firmly behind our warranty, it’s important to note that it does not extend to damages resulting from misuse, accidents, or unauthorized modifications. We encourage our customers to use our products as intended, knowing they are built to last.

Step 1: Reach Out to Us

If you encounter any issues with your UGREEN product during the warranty period, your first course of action is to contact our dedicated customer support team. We are just a message or call away, reachable via email at [email protected] or through mobile at +92-333-1777611. We are here to assist you promptly and professionally.

Step 2: Provide the Necessary Information

To expedite the process, please provide the following information when you contact us:

  • Your contact details.
  • Order number or proof of purchase.
  • A detailed description of the issue you are experiencing.
Step 3: Returning the Product

In some cases, we may request that you return the product to us. Please send it to our return address: Office # 1388, Gulzar Manzil, Main Road, Mehmoodabad No. 4, Karachi. We recommend securely packaging the item and using a trusted courier service to ensure a safe transit.

Step 4: Assessment and Resolution

Once we receive your product, our team will conduct a thorough assessment to understand the issue. We’re committed to resolving it promptly, whether through repair, replacement, or a refund, depending on the nature of the situation.

Your Satisfaction, Our Commitment

At UGREEN PK, we take immense pride in delivering products that enhance your digital experiences. We firmly believe that quality and reliability should be standard, and our warranty is a reflection of this commitment. We’re dedicated to ensuring that your UGREEN product continues to perform to your satisfaction.

Conclusion

In an ever-changing world, the choice of UGREEN products is your assurance of quality and reliability. Our 1-year warranty is your peace of mind, and our commitment is your guarantee. Should any issue arise, we’re here to make it right and keep you connected with confidence.

FAQs

How long is the warranty period for UGREEN products?

Our products come with a 1-year warranty from the date of purchase, providing you with peace of mind.

What does the warranty cover?

The warranty covers manufacturing defects and malfunctions under normal usage conditions.

Can I make a warranty claim without my proof of purchase?

While having your proof of purchase is ideal, please contact our customer support, and they will assist you to the best of their ability.

What should I do if I encounter an issue with my UGREEN product?

Contact our customer support via email or mobile, and they will guide you through the warranty claim process.

Who Will Pay for Courier Charges in a Warranty Claim?

In the case of a warranty claim, all courier charges, including those for returning the product and re-couriering it, are to be borne by the customer. It is the customer’s responsibility to cover these costs associated with the warranty claim process.

How long does it take to process a warranty claim?

We aim to resolve warranty claims promptly; the duration may vary depending on the nature of the issue, but our team is committed to providing efficient service.

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Customer Reviews (4)

  1. Farooq M

    My PC connect with smart TV , Great experiences and best products this site .. mostly I’m using Ugreen product.

  2. Farooq Gujjar

  3. Naeem Ullah (verified owner)

  4. Stingray Tech (verified owner)