UGREEN 35059 Bluetooth 5.4 Adapter Long Range USB Bluetooth Dongle for PC, Plug & Play for Windows 11/10/8.1
₨ 6,900.00
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- High-Fidelity Audio: UGREEN USB Bluetooth Adapter is equipped with the latest 2024 Bluetooth 5.4 technology, optimizing the transmission delay and connection defect problems of the old Bluetooth 5.0. It supports Dual mode (BR/EDR+ Bluetooth Low Energy) to achieve low energy consumption, high speed, and a more stable connection with less sound quality loss.
- Plug & Play or Free Driver – Plug and play for Win11/10/8.1(The latest Bluetooth 5.4 will be shown if you download the driver). Also supports Win7 (driver required for Win7). The driver could be downloaded by contacting customer service via Amazon Message.
- Up to 5 Devices Sync Connected: You can fully use the USB Bluetooth Adapter to connect multiple devices simultaneously, Can work with 5 devices at the same time, such as Bluetooth speakers, keyboards, headsets, and mice.
- Rotatable Antenna Design: The compact Bluetooth antenna can rotate 180° to get a better signal and keep a stable Bluetooth connection. It can provide more powerful wireless transmission and signal reception from any angle, which means you won't have unexpected dropped calls or loss of signal quality Period.
- SERVICE: If you have any questions about the driver installation and product usage, please refer to the user manual included in the product for help, or you can contact our reliable customer service via Amazon Message, and we will reply to you within 24 hours.
- What Can I do if the Bluetooth adapter can not work?: Ensure there are no other Bluetooth devices installed on the computer. If there are, disable all existing Bluetooth devices in "Device Manager", then insert the adapter and try again. (For detailed information please read the user manual)
- NOTE: 1. It's not compatible with Mac OS, Linux, Car Stereo systems, XBOX or TV. 2. It can not be used directly on PS3, PS4, PS5, Switch, or Xbox Console; but it works with Game Controllers. 3. Note for Apple Users: This Bluetooth Adapter does not support Mac OS or iPhone.
Additional Information
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Warrenty & Claim
Your Peace of Mind Guaranteed
In a world filled with uncertainties, the UGREEN PK offers a glimmer of certainty and assurance. When you choose UGREEN products, you’re not just getting top-notch technology; you’re also investing in a worry-free experience. With our 1-Year Official Warranty and a streamlined warranty claim process, your satisfaction is our priority.
Understanding the Coverage
Our 1-year warranty is designed to provide coverage for manufacturing defects and malfunctions that may occur under normal usage conditions. It’s a testament to our commitment to delivering products of the highest quality.
Exclusions to Keep in Mind
While we stand firmly behind our warranty, it’s important to note that it does not extend to damages resulting from misuse, accidents, or unauthorized modifications. We encourage our customers to use our products as intended, knowing they are built to last.
Step 1: Reach Out to Us
If you encounter any issues with your UGREEN product during the warranty period, your first course of action is to contact our dedicated customer support team. We are just a message or call away, reachable via email at [email protected] or through mobile at +92-333-1777611. We are here to assist you promptly and professionally.
Step 2: Provide the Necessary Information
To expedite the process, please provide the following information when you contact us:
- Your contact details.
- Order number or proof of purchase.
- A detailed description of the issue you are experiencing.
Step 3: Returning the Product
We may request that you return the product to us. Please send it to our return address. We recommend securely packaging the item and using a trusted courier service to ensure a safe transit. The product should be returned in original packaging, including all accessories and manuals, the warranty claim will not be accepted without the original packaging (box).
Step 4: Assessment and Resolution
Once we receive your product, our team will conduct a thorough assessment to understand the issue. We’re committed to resolving it promptly, whether through repair, replacement, or a refund, depending on the nature of the situation.
Your Satisfaction, Our Commitment
At UGREEN PK, we take immense pride in delivering products that enhance your digital experiences. We firmly believe that quality and reliability should be standard, and our warranty is a reflection of this commitment. We’re dedicated to ensuring that your UGREEN product continues to perform to your satisfaction.
Conclusion
In an ever-changing world, the choice of UGREEN products is your assurance of quality and reliability. Our 1-year warranty is your peace of mind, and our commitment is your guarantee. Should any issue arise, we’re here to make it right and keep you connected with confidence.
FAQs
How long is the warranty period for UGREEN products?
Our products come with a 1-year warranty from the date of purchase, providing you with peace of mind.
What does the warranty cover?
The warranty covers manufacturing defects and malfunctions under normal usage conditions.
Can I make a warranty claim without my proof of purchase?
While having your proof of purchase is ideal, please contact our customer support, and they will assist you to the best of their ability.
What should I do if I encounter an issue with my UGREEN product?
Contact our customer support via email or mobile, and they will guide you through the warranty claim process.
Who Will Pay for Courier Charges in a Warranty Claim?
In the case of a warranty claim, all courier charges, including those for returning the product and re-couriering it, are to be borne by the customer. It is the customer’s responsibility to cover these costs associated with the warranty claim process.
How long does it take to process a warranty claim?
We aim to resolve warranty claims promptly; the duration may vary depending on the nature of the issue, but our team is committed to providing efficient service.
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