Description

UGREEN 25491 DisplayPort to HDMI Cable 3M – 4K@60Hz HDR, Active DP 1.2 to HDMI 2.0, Aluminum Braided, Uni-Directional – Compatible with Dell, HP, NVIDIA, AMD, Monitor, Projector (Grey)

The UGREEN 25491 bridges the gap between DisplayPort 1.2 devices and HDMI 2.0 displays, delivering pristine 4K resolution at 60Hz with HDR10 support for breathtaking color depth. Unlike passive adapters, this active cable maintains pixel-perfect image quality across the full 3-meter length.

Professional-Grade Features

✅ Active Signal Conversion: Onboard microprocessor ensures flawless DP→HDMI 4K translation
✅ Multi-Stream Transport (MST): Drive multiple 4K displays via AMD Eyefinity/NVIDIA Surround
✅ Gamer Optimized: <5ms latency with support for 1080P@120Hz high-refresh gaming
✅ Dual-Mode Flexibility: Extend or mirror displays with one cable

Engineered for Demanding Workflows

  • Content Creation: Edit HDR video with accurate color reproduction
  • Financial Trading: View multiple 4K charts with crisp text clarity
  • CAD/3D Design: Showcase complex models in ultra-high definition
  • Home Theater: Connect HTPCs to 4K OLED TVs without quality loss

Premium Durability

  • Military-Grade Connectors: Zinc alloy housing withstands 15,000+ insertions
  • Aramid Fiber Reinforcement: Prevents cable fraying at stress points
  • Low-EMI Design: Foil + braid shielding blocks interference from routers/appliances

Package Includes:
1× UGREEN 25491 DP→HDMI Cable (3M)
1× Velcro cable tie
1× Quick start guide

Specifications

  • Model: 25491
  • Input: DisplayPort 1.2 (Male)
  • Output: HDMI 2.0 (Male)
  • Max Resolution: 4K UHD (3840×2160@60Hz)
  • HDR Support: HDR10
  • Audio Formats: LPCM 7.1, Dolby Digital, DTS
  • Bandwidth: 18Gbps
  • Cable Construction: OFC copper core + aluminum shielding
  • Jacket Material: Nylon braided (ROHS compliant)
  • Operating Temperature: 0°C to 50°C
  • Certifications: VESA Certified, HDCP 2.2

FAQ

Q: Does this work with M1/MacBook Pro?
A: Only if your Mac has DisplayPort output (not USB-C). For USB-C Macs, use Thunderbolt→HDMI.

Q: Can I daisy-chain monitors?
A: Yes! Supports MST for up to 6 displays (requires AMD GPU with Eyefinity).

Q: Why is my 4K limited to 30Hz?
A: Ensure your GPU supports DP 1.2+ and the display uses HDMI 2.0.

Q: Will this pass G-Sync/FreeSync?
A: No, adaptive sync requires native DP→DP or HDMI 2.1.

Q: Is the cable directional?
A: Yes – DP must connect to source, HDMI to display.

Q: Does it support 1440p@120Hz?
A: Yes! Perfect for high-refresh gaming monitors.

Q: Can I use this with a docking station?
A: Only if the dock has DP output (most use USB-C Alt Mode).

Q: Why choose active over passive?
A: Active ensures reliable 4K60; passive often drops to 4K30.

Q: Will HDR work on Windows?
A: Yes, enable in Windows Display Settings + monitor OSD.

Q: Is this better than wireless solutions?
A: Far superior – zero compression/latency versus wireless 4K.

Additional Information
Cable Length

Color

Warrenty & Claim

Your Peace of Mind Guaranteed

In a world filled with uncertainties, the UGREEN PK offers a glimmer of certainty and assurance. When you choose UGREEN products, you’re not just getting top-notch technology; you’re also investing in a worry-free experience. With our 1-Year Official Warranty and a streamlined warranty claim process, your satisfaction is our priority.

Understanding the Coverage

Our 1-year warranty is designed to provide coverage for manufacturing defects and malfunctions that may occur under normal usage conditions. It’s a testament to our commitment to delivering products of the highest quality.

Exclusions to Keep in Mind

While we stand firmly behind our warranty, it’s important to note that it does not extend to damages resulting from misuse, accidents, or unauthorized modifications. We encourage our customers to use our products as intended, knowing they are built to last.

Step 1: Reach Out to Us

If you encounter any issues with your UGREEN product during the warranty period, your first course of action is to contact our dedicated customer support team. We are just a message or call away, reachable via email at [email protected] or through mobile at +92-333-1777611. We are here to assist you promptly and professionally.

Step 2: Provide the Necessary Information

To expedite the process, please provide the following information when you contact us:

  • Your contact details.
  • Order number or proof of purchase.
  • A detailed description of the issue you are experiencing.
Step 3: Returning the Product

We may request that you return the product to us. Please send it to our return address: Office # 1388, Street # 6-A, Gulzar Manzil, Main Road, Mehmoodabad No. 4, Karachi. We recommend securely packaging the item and using a trusted courier service to ensure a safe transit. The product should be returned in original packaging, including all accessories and manuals, the warranty claim will not be accepted without the original packaging (box).

Step 4: Assessment and Resolution

Once we receive your product, our team will conduct a thorough assessment to understand the issue. We’re committed to resolving it promptly, whether through repair, replacement, or a refund, depending on the nature of the situation.

Your Satisfaction, Our Commitment

At UGREEN PK, we take immense pride in delivering products that enhance your digital experiences. We firmly believe that quality and reliability should be standard, and our warranty is a reflection of this commitment. We’re dedicated to ensuring that your UGREEN product continues to perform to your satisfaction.

Conclusion

In an ever-changing world, the choice of UGREEN products is your assurance of quality and reliability. Our 1-year warranty is your peace of mind, and our commitment is your guarantee. Should any issue arise, we’re here to make it right and keep you connected with confidence.

FAQs

How long is the warranty period for UGREEN products?

Our products come with a 1-year warranty from the date of purchase, providing you with peace of mind.

What does the warranty cover?

The warranty covers manufacturing defects and malfunctions under normal usage conditions.

Can I make a warranty claim without my proof of purchase?

While having your proof of purchase is ideal, please contact our customer support, and they will assist you to the best of their ability.

What should I do if I encounter an issue with my UGREEN product?

Contact our customer support via email or mobile, and they will guide you through the warranty claim process.

Who Will Pay for Courier Charges in a Warranty Claim?

In the case of a warranty claim, all courier charges, including those for returning the product and re-couriering it, are to be borne by the customer. It is the customer’s responsibility to cover these costs associated with the warranty claim process.

How long does it take to process a warranty claim?

We aim to resolve warranty claims promptly; the duration may vary depending on the nature of the issue, but our team is committed to providing efficient service.

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