Description

UGREEN 25173 4K@60Hz HDMI Capture Card – USB 3.0 Ultra HD Video Recorder with 1080P@240Hz, VRR, HDR for Streaming, Gaming (Compatible with PS5, Xbox, Switch, PC, Mac, iPad)

The UGREEN 4K HDMI Capture Card delivers professional-grade video capture for streamers, gamers, and content creators. With 4K@60Hz passthrough and 1080P@240Hz recording capability, it maintains pristine video quality while eliminating lag through its USB 3.0 interface.

Key Features:

  • Crystal-Clear Recording: Capture gameplay in MJPEG format at 4K resolution or ultra-smooth 240Hz at 1080P
  • Multi-Platform Support: Stream directly from PS5, Xbox, or Switch to your PC, Mac, or even iPad
  • Enhanced Cooling: Aluminum body with ventilation prevents overheating during extended streaming sessions
  • Audio Flexibility: Dedicated ports for headphones, microphones, and external audio mixers
  • Compact & Portable: Sleek grey design (130×65×18.5mm) fits any streaming setup

Ideal For:
• Live streaming on Twitch/YouTube
• Gameplay recording & content creation
• Professional conference recording
• HDMI video capture for tutorials

Technical Specifications:

  • Model: UGREEN 25173
  • Input: HDMI 2.0 (4K@60Hz)
  • Output: USB 3.0 (Type-A/C)
  • Recording Resolution: Up to 4K@60Hz (MJPEG)
  • Passthrough Resolution: 4K@60Hz
  • High Frame Rate: 1080P@240Hz
  • Audio Support: 3.5mm headphone/mic/line-in
  • Compatibility: Windows 8.1/10/11, macOS, Linux, iOS 17+, Android
  • Dimensions: 5.1×2.56×0.73 inches
  • Weight: 8.1 oz (230g)

Important Note

  1. To ensure the high refresh rate (4K@60Hz, 1080P@240Hz), your 4K HDMI 2.0 cable input and output should be within 10FT/3m AWG30 HDMI standard cable. The input and passthrough resolution support 4K60Hz HDR
  2. This product does not support capturing or recording devices or video content with HDCP encryption like Blu-ray DVDs, TV sticks. PS4 and PS5 support this capture card when HDCP is turned off
  3. The resolution of the USB capture must be less than or equal to the HDMI input signal resolution, otherwise, it will prompt “Video format not supported”
  4. Does not support 3D/HDCP/CEC
  5. It support Windows 8.1/10/11, MacOS, linux, Android 5.0, iOS 17 and 18
  6. Supported Capture Format: MJPEG(4K60Hz/2K144Hz/1080P240Hz)/YUY2(1080P60Hz)/NV12(2K60Hz/1080P60Hz)/I420(1080P60Hz)/RGB24(1080P60Hz)
  7. Please kindly choose YUV2/NV12/RGB24 format for lower delay

FAQs:

  1. Does this work with PS5 for streaming?
    Yes, it fully supports PS5 gameplay capture at 4K@60Hz passthrough with 1080P recording.

  2. Can I use this with iPad?
    Compatible with iPad running iOS 17+ using USB-C connection.

  3. Is there any lag during gameplay?
    USB 3.0 ensures ultra-low latency (<50ms) for real-time streaming.

  4. Does it support HDR content?
    Yes, HDR passthrough is supported for enhanced color quality.

  5. What software is compatible?
    Works with OBS Studio, XSplit, PotPlayer, and most capture software.

  6. Can I record audio separately?
    Yes, use the 3.5mm mic/line-in ports for external audio capture.

  7. Does it need external power?
    No, powered entirely through USB connection.

  8. Is Linux supported?
    Yes, compatible with most Linux distributions.

  9. What’s the maximum recording resolution?
    Records at 4K@60Hz (MJPEG) or 1080P@240Hz.

Additional Information
Color

Warrenty & Claim

Your Peace of Mind Guaranteed

In a world filled with uncertainties, the UGREEN PK offers a glimmer of certainty and assurance. When you choose UGREEN products, you’re not just getting top-notch technology; you’re also investing in a worry-free experience. With our 1-Year Official Warranty and a streamlined warranty claim process, your satisfaction is our priority.

Understanding the Coverage

Our 1-year warranty is designed to provide coverage for manufacturing defects and malfunctions that may occur under normal usage conditions. It’s a testament to our commitment to delivering products of the highest quality.

Exclusions to Keep in Mind

While we stand firmly behind our warranty, it’s important to note that it does not extend to damages resulting from misuse, accidents, or unauthorized modifications. We encourage our customers to use our products as intended, knowing they are built to last.

Step 1: Reach Out to Us

If you encounter any issues with your UGREEN product during the warranty period, your first course of action is to contact our dedicated customer support team. We are just a message or call away, reachable via email at [email protected] or through mobile at +92-333-1777611. We are here to assist you promptly and professionally.

Step 2: Provide the Necessary Information

To expedite the process, please provide the following information when you contact us:

  • Your contact details.
  • Order number or proof of purchase.
  • A detailed description of the issue you are experiencing.
Step 3: Returning the Product

We may request that you return the product to us. Please send it to our return address: Office # 1388, Street # 6-A, Gulzar Manzil, Main Road, Mehmoodabad No. 4, Karachi. We recommend securely packaging the item and using a trusted courier service to ensure a safe transit. The product should be returned in original packaging, including all accessories and manuals, the warranty claim will not be accepted without the original packaging (box).

Step 4: Assessment and Resolution

Once we receive your product, our team will conduct a thorough assessment to understand the issue. We’re committed to resolving it promptly, whether through repair, replacement, or a refund, depending on the nature of the situation.

Your Satisfaction, Our Commitment

At UGREEN PK, we take immense pride in delivering products that enhance your digital experiences. We firmly believe that quality and reliability should be standard, and our warranty is a reflection of this commitment. We’re dedicated to ensuring that your UGREEN product continues to perform to your satisfaction.

Conclusion

In an ever-changing world, the choice of UGREEN products is your assurance of quality and reliability. Our 1-year warranty is your peace of mind, and our commitment is your guarantee. Should any issue arise, we’re here to make it right and keep you connected with confidence.

FAQs

How long is the warranty period for UGREEN products?

Our products come with a 1-year warranty from the date of purchase, providing you with peace of mind.

What does the warranty cover?

The warranty covers manufacturing defects and malfunctions under normal usage conditions.

Can I make a warranty claim without my proof of purchase?

While having your proof of purchase is ideal, please contact our customer support, and they will assist you to the best of their ability.

What should I do if I encounter an issue with my UGREEN product?

Contact our customer support via email or mobile, and they will guide you through the warranty claim process.

Who Will Pay for Courier Charges in a Warranty Claim?

In the case of a warranty claim, all courier charges, including those for returning the product and re-couriering it, are to be borne by the customer. It is the customer’s responsibility to cover these costs associated with the warranty claim process.

How long does it take to process a warranty claim?

We aim to resolve warranty claims promptly; the duration may vary depending on the nature of the issue, but our team is committed to providing efficient service.

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Q & A (3)

Q & A

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Can I use this capture card with an iPad? Support asked on 1 September 2025

Yes, it is compatible with iPads running iOS 17 or later using a USB-C connection .

Support answered on 1 September 2025
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Is this capture card compatible with PlayStation 5 (PS5)? Support asked on 1 September 2025

Yes, it fully supports PS5 gameplay capture at 4K@60Hz passthrough with 1080P recording, provided HDCP is disabled in the PS5 settings .

Support answered on 1 September 2025
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What is the maximum resolution and frame rate supported by the UGREEN 25173 capture card? UGREEN PK asked on 1 September 2025

It supports 4K@60Hz passthrough and 1080P@240Hz recording, making it ideal for high-quality streaming and smooth gameplay capture .

Support answered on 1 September 2025
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