Description

UGREEN 25854 HDMI Capture Card 1080P 60FPS – USB 3.0 Video Recorder for Streaming & Gaming (4K@30Hz Input) – Compatible with PS5, PS4, Xbox, Switch, PC, Mac

The UGREEN HDMI Capture Card delivers professional-grade 1080P@60FPS recording for gamers and streamers. With 4K@30Hz input passthrough, this device captures high-quality footage from consoles (PS5, Xbox, Switch) and cameras while maintaining ultra-low latency through its USB 3.0 interface.

Key Features:

  • Crystal-Clear Recording: HDMI input supports up to 4K resolution with 1080P@60FPS output for balanced performance
  • Console Streaming Ready: Perfect for Twitch/YouTube streaming from PS5/PS4 (requires HDCP disabled in settings)
  • Lightweight Portability: Pocket-sized design (lighter than a smartphone) for mobile streaming setups
  • Universal Compatibility: Works across Windows, macOS, Linux, Android, and iPadOS 17+ (no iPhone support)
  • No Additional Power: Draws power directly from USB connection for hassle-free operation

Ideal For:

• Gameplay streaming on Twitch/YouTube
• Content creation for social media
• Professional video recording
• Live event broadcasting

Technical Specifications:

  • Model: UGREEN 25854
  • Input Resolution: 4K@30Hz (max)
  • Output Resolution: 1080P@60FPS
  • Interface: HDMI + USB 3.0 (Type-A/C)
  • Latency: <100ms
  • Compatibility: Windows 8.1+, macOS, Linux, Android, iPadOS 17+
  • Dimensions: 3.06×0.93×0.4 inches
  • Weight: 1.06 oz (30g)
  • Color: Grey

Important Note:

  1. Versions below iOS 17 are not supported.
  2. Please adjust according to the corresponding resolution. You need to adjust the input resolution ≥ capture resolution.
  3. PS4 and PS5 support this capture card when HDCP is turned off. Also, it Does Not support using devices with HDCP signals, such as DVDs.
  4. The item supports using multiple devices on the same computer simultaneously, but the smoothness depends on the computer’s performance, and there may be a carton.
  5. There is no requirement for video capture software, commonly used OBS Studio, XSplit, Potplayer, QuickTimePlayer, and other software can be used

FAQs:

  1. Does this work with PS5?
    Yes, after disabling HDCP in PS5 settings.

  2. Can I record in 4K?
    Input supports 4K@30Hz but records at 1080P@60FPS.

  3. Is external power required?
    No, powered entirely through USB connection.

  4. What’s the latency for gaming?
    Less than 100ms delay for real-time streaming.

  5. Does it work with iPad?
    Yes, with iPadOS 17+ and USB-C connection.

  6. Why doesn’t it work on iPhone?
    iPhones lack UVC (USB Video Class) support.

  7. What software is compatible?
    OBS, XSplit, PotPlayer, QuickTime, and most capture software.

  8. Can I use this with DSLR cameras?
    Yes, works with any HDMI-output camera.

  9. Is there audio support?
    Yes, captures audio through HDMI connection.

  10. What’s included in the package?
    Capture card only (no cables included).

Additional Information
Color

Warrenty & Claim

Your Peace of Mind Guaranteed

In a world filled with uncertainties, the UGREEN PK offers a glimmer of certainty and assurance. When you choose UGREEN products, you’re not just getting top-notch technology; you’re also investing in a worry-free experience. With our 1-Year Official Warranty and a streamlined warranty claim process, your satisfaction is our priority.

Understanding the Coverage

Our 1-year warranty is designed to provide coverage for manufacturing defects and malfunctions that may occur under normal usage conditions. It’s a testament to our commitment to delivering products of the highest quality.

Exclusions to Keep in Mind

While we stand firmly behind our warranty, it’s important to note that it does not extend to damages resulting from misuse, accidents, or unauthorized modifications. We encourage our customers to use our products as intended, knowing they are built to last.

Step 1: Reach Out to Us

If you encounter any issues with your UGREEN product during the warranty period, your first course of action is to contact our dedicated customer support team. We are just a message or call away, reachable via email at [email protected] or through mobile at +92-333-1777611. We are here to assist you promptly and professionally.

Step 2: Provide the Necessary Information

To expedite the process, please provide the following information when you contact us:

  • Your contact details.
  • Order number or proof of purchase.
  • A detailed description of the issue you are experiencing.
Step 3: Returning the Product

We may request that you return the product to us. Please send it to our return address: Office # 1388, Street # 6-A, Gulzar Manzil, Main Road, Mehmoodabad No. 4, Karachi. We recommend securely packaging the item and using a trusted courier service to ensure a safe transit. The product should be returned in original packaging, including all accessories and manuals, the warranty claim will not be accepted without the original packaging (box).

Step 4: Assessment and Resolution

Once we receive your product, our team will conduct a thorough assessment to understand the issue. We’re committed to resolving it promptly, whether through repair, replacement, or a refund, depending on the nature of the situation.

Your Satisfaction, Our Commitment

At UGREEN PK, we take immense pride in delivering products that enhance your digital experiences. We firmly believe that quality and reliability should be standard, and our warranty is a reflection of this commitment. We’re dedicated to ensuring that your UGREEN product continues to perform to your satisfaction.

Conclusion

In an ever-changing world, the choice of UGREEN products is your assurance of quality and reliability. Our 1-year warranty is your peace of mind, and our commitment is your guarantee. Should any issue arise, we’re here to make it right and keep you connected with confidence.

FAQs

How long is the warranty period for UGREEN products?

Our products come with a 1-year warranty from the date of purchase, providing you with peace of mind.

What does the warranty cover?

The warranty covers manufacturing defects and malfunctions under normal usage conditions.

Can I make a warranty claim without my proof of purchase?

While having your proof of purchase is ideal, please contact our customer support, and they will assist you to the best of their ability.

What should I do if I encounter an issue with my UGREEN product?

Contact our customer support via email or mobile, and they will guide you through the warranty claim process.

Who Will Pay for Courier Charges in a Warranty Claim?

In the case of a warranty claim, all courier charges, including those for returning the product and re-couriering it, are to be borne by the customer. It is the customer’s responsibility to cover these costs associated with the warranty claim process.

How long does it take to process a warranty claim?

We aim to resolve warranty claims promptly; the duration may vary depending on the nature of the issue, but our team is committed to providing efficient service.

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