Description

UGREEN 15512 M.2 NVMe SSD Enclosure – USB-C 10Gbps, Aluminum Heat Sink, Tool-Free Design – Compatible with Samsung/WD/Crucial NVMe SSDs up to 8TB (CM578)

The UGREEN CM578 transforms M.2 NVMe SSDs into ultra-fast external storage with 10Gbps USB 3.2 Gen2 speeds – perfect for 4K video editors, gamers, and IT professionals.

Key Features

✅ Thermal Management – Direct-contact aluminum dissipation prevents throttling
✅ Future-Proof Capacity – Supports SSDs up to 8TB (requires GPT partitioning)
✅ Data-Safe Design – Over-current/voltage protection + safe ejection reminder
✅ Dual Cables Included – USB-C to C (for modern laptops) + USB-C to A (legacy PCs)

Compatible SSDs

• Samsung: 970 EVO Plus, 980 Pro
• WD: Black SN850X, Blue SN570
• Crucial: P5 Plus, P3

Perfect For:

  • Content Creators: Edit 8K footage directly from the drive
  • Gamers: Store AAA titles for quick loading
  • IT Teams: Clone enterprise NVMe drives

Specifications

  • Model: 15512 (CM578)
  • Interface: USB 3.2 Gen2 (10Gbps)
  • Protocol: NVMe (PCIe 3.0 x2)
  • Supported SSDs: 2230/2242/2260/2280 (M/B+M key)
  • Materials: Aluminum shell + ABS frame
  • Cables Included: 2 (USB-C to C + USB-C to A)
  • Dimensions: 110 x 32 x 12mm

FAQ

Q: Does this work with SATA M.2 SSDs?
A: No – NVMe protocol only (check your SSD specs).

Q: Can I boot macOS from this?
A: Yes – works as startup disk when formatted APFS/HFS+.

Q: Why 10Gbps not 20Gbps?
A: PCIe 3.0 x2 maxes at ~10Gbps (20Gbps requires PCIe 3.0 x4).

Q: Warranty details?
A: 12 months coverage.

Q: How to check SSD temps?
A: Use apps like CrystalDiskInfo (Windows) or DriveDX (Mac).

Q: Included accessories?
A: Enclosure + 2 cables + thermal pad + manual.

Q: Max recommended SSD size?
A: 8TB (requires GPT not MBR partitioning).

Q: Why aluminum shell?
A: Dissipates heat 3x better than plastic enclosures.

Q: Does TRIM work on Mac?
A: Yes – enabled by default in macOS 10.10.4+.

Q: Can I use this for gaming consoles?
A: PS5/Xbox only support external HDDs (not NVMe via USB).

Warrenty & Claim

Your Peace of Mind Guaranteed

In a world filled with uncertainties, the UGREEN PK offers a glimmer of certainty and assurance. When you choose UGREEN products, you’re not just getting top-notch technology; you’re also investing in a worry-free experience. With our 1-Year Official Warranty and a streamlined warranty claim process, your satisfaction is our priority.

Understanding the Coverage

Our 1-year warranty is designed to provide coverage for manufacturing defects and malfunctions that may occur under normal usage conditions. It’s a testament to our commitment to delivering products of the highest quality.

Exclusions to Keep in Mind

While we stand firmly behind our warranty, it’s important to note that it does not extend to damages resulting from misuse, accidents, or unauthorized modifications. We encourage our customers to use our products as intended, knowing they are built to last.

Step 1: Reach Out to Us

If you encounter any issues with your UGREEN product during the warranty period, your first course of action is to contact our dedicated customer support team. We are just a message or call away, reachable via email at [email protected] or through mobile at +92-333-1777611. We are here to assist you promptly and professionally.

Step 2: Provide the Necessary Information

To expedite the process, please provide the following information when you contact us:

  • Your contact details.
  • Order number or proof of purchase.
  • A detailed description of the issue you are experiencing.
Step 3: Returning the Product

We may request that you return the product to us. Please send it to our return address: Office # 1388, Street # 6-A, Gulzar Manzil, Main Road, Mehmoodabad No. 4, Karachi. We recommend securely packaging the item and using a trusted courier service to ensure a safe transit. The product should be returned in original packaging, including all accessories and manuals, the warranty claim will not be accepted without the original packaging (box).

Step 4: Assessment and Resolution

Once we receive your product, our team will conduct a thorough assessment to understand the issue. We’re committed to resolving it promptly, whether through repair, replacement, or a refund, depending on the nature of the situation.

Your Satisfaction, Our Commitment

At UGREEN PK, we take immense pride in delivering products that enhance your digital experiences. We firmly believe that quality and reliability should be standard, and our warranty is a reflection of this commitment. We’re dedicated to ensuring that your UGREEN product continues to perform to your satisfaction.

Conclusion

In an ever-changing world, the choice of UGREEN products is your assurance of quality and reliability. Our 1-year warranty is your peace of mind, and our commitment is your guarantee. Should any issue arise, we’re here to make it right and keep you connected with confidence.

FAQs

How long is the warranty period for UGREEN products?

Our products come with a 1-year warranty from the date of purchase, providing you with peace of mind.

What does the warranty cover?

The warranty covers manufacturing defects and malfunctions under normal usage conditions.

Can I make a warranty claim without my proof of purchase?

While having your proof of purchase is ideal, please contact our customer support, and they will assist you to the best of their ability.

What should I do if I encounter an issue with my UGREEN product?

Contact our customer support via email or mobile, and they will guide you through the warranty claim process.

Who Will Pay for Courier Charges in a Warranty Claim?

In the case of a warranty claim, all courier charges, including those for returning the product and re-couriering it, are to be borne by the customer. It is the customer’s responsibility to cover these costs associated with the warranty claim process.

How long does it take to process a warranty claim?

We aim to resolve warranty claims promptly; the duration may vary depending on the nature of the issue, but our team is committed to providing efficient service.

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