Description

UGREEN 15495 Revodok 105 USB C Hub 5 in 1 Multiport Adapter 4K HDMI, 100W Power Delivery, 3 USB-A Data Ports, USB C Dongle for MacBook Pro/Air, iPad Pro, iMac, iPhone 15 Pro/Pro Max, XPS, Thinkpad

Warrenty & Claim

Your Peace of Mind Guaranteed

In a world filled with uncertainties, the UGREEN PK offers a glimmer of certainty and assurance. When you choose UGREEN products, you’re not just getting top-notch technology; you’re also investing in a worry-free experience. With our 1-Year Official Warranty and a streamlined warranty claim process, your satisfaction is our priority.

Understanding the Coverage

Our 1-year warranty is designed to provide coverage for manufacturing defects and malfunctions that may occur under normal usage conditions. It’s a testament to our commitment to delivering products of the highest quality.

Exclusions to Keep in Mind

While we stand firmly behind our warranty, it’s important to note that it does not extend to damages resulting from misuse, accidents, or unauthorized modifications. We encourage our customers to use our products as intended, knowing they are built to last.

Step 1: Reach Out to Us

If you encounter any issues with your UGREEN product during the warranty period, your first course of action is to contact our dedicated customer support team. We are just a message or call away, reachable via email at [email protected] or through mobile at +92-333-1777611. We are here to assist you promptly and professionally.

Step 2: Provide the Necessary Information

To expedite the process, please provide the following information when you contact us:

  • Your contact details.
  • Order number or proof of purchase.
  • A detailed description of the issue you are experiencing.
Step 3: Returning the Product

We may request that you return the product to us. Please send it to our return address: Office # 1388, Street # 6-A, Gulzar Manzil, Main Road, Mehmoodabad No. 4, Karachi. We recommend securely packaging the item and using a trusted courier service to ensure a safe transit. The product should be returned in original packaging, including all accessories and manuals, the warranty claim will not be accepted without the original packaging (box).

Step 4: Assessment and Resolution

Once we receive your product, our team will conduct a thorough assessment to understand the issue. We’re committed to resolving it promptly, whether through repair, replacement, or a refund, depending on the nature of the situation.

Your Satisfaction, Our Commitment

At UGREEN PK, we take immense pride in delivering products that enhance your digital experiences. We firmly believe that quality and reliability should be standard, and our warranty is a reflection of this commitment. We’re dedicated to ensuring that your UGREEN product continues to perform to your satisfaction.

Conclusion

In an ever-changing world, the choice of UGREEN products is your assurance of quality and reliability. Our 1-year warranty is your peace of mind, and our commitment is your guarantee. Should any issue arise, we’re here to make it right and keep you connected with confidence.

FAQs

How long is the warranty period for UGREEN products?

Our products come with a 1-year warranty from the date of purchase, providing you with peace of mind.

What does the warranty cover?

The warranty covers manufacturing defects and malfunctions under normal usage conditions.

Can I make a warranty claim without my proof of purchase?

While having your proof of purchase is ideal, please contact our customer support, and they will assist you to the best of their ability.

What should I do if I encounter an issue with my UGREEN product?

Contact our customer support via email or mobile, and they will guide you through the warranty claim process.

Who Will Pay for Courier Charges in a Warranty Claim?

In the case of a warranty claim, all courier charges, including those for returning the product and re-couriering it, are to be borne by the customer. It is the customer’s responsibility to cover these costs associated with the warranty claim process.

How long does it take to process a warranty claim?

We aim to resolve warranty claims promptly; the duration may vary depending on the nature of the issue, but our team is committed to providing efficient service.

Reviews (24)
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5.0

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Customer Reviews (24)

  1. Azeem Abrar (verified owner)

  2. Amin Athar (verified owner)

  3. Muhammad Umer SHEIKH (verified owner)

  4. Taimur Ali (verified owner)

  5. Saad Ahmad (verified owner)

    Recommended.

  6. Umer Murtaza (verified owner)

    Both slim and lightweight, it’s easy to carry while covering all the extra needs of a MacBook Air

  7. Hassan Tanvir (verified owner)

    Well constructed in metal and quality cables. The product feels reliable, solid and well built. It worked right away, nothing more to do except plug it in and start using it. I’m impressed!

  8. Faizan (verified owner)

    Hub still under testing and worked well. It was delivered in sealed packaging and in perfect condition. This is the second product I have purchased from UGREEN, both of good quality

  9. Bilal Siddique (verified owner)

  10. Umer Malik (verified owner)

  11. Arsalan Ahmed (verified owner)

  12. Tabraiz Faisal (verified owner)

  13. Amir Mustafa (verified owner)

  14. Osama S (verified owner)

  15. Faizan

  16. Muhammad S. (verified owner)

    Got it after being recommended by a colleague. I used it to connect my laptop to the 2nd monitor through its HDMI port and also connected the USB C type power charger of the laptop. Works like a charm. Great product at a great price. I hope the life is good too. If it works for atleast an year, then I believe I have redeemed my price. Let’s see.

  17. Haider (verified owner)

    The absolute best and most affordable solution I could find.
    Works great with my MacBook Air 13”.
    Both charging and image transfer work perfectly

  18. Ali Hassan (verified owner)

  19. Taimoor Arain (verified owner)

  20. Muhammad Abdullah (verified owner)

  21. Taha (verified owner)

    Office ke liye best hai, ek saath mouse, keyboard, pendrive aur charger lagao, sab smoothly chalta hai.

  22. Kamran Cheema (verified owner)

  23. Mustafa Akhtar (verified owner)

    Compact aur stylish design, desk pe bilkul neat lagta hai

  24. Romaisa Iqbal (verified owner)

    Strong build quality and excellent heat management.

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